How to send a support request?

Sending a support request to us is made effortless thanks to the support widget located in the site manager for each of your sites.

Clicking this button will open the help center (where you are reading this article from), so you'll be able to search through our collection of helpful articles. 

Sending the request

If you didn't find what you were looking for in the help center or have a request that is specific to a site, just hit the email symbol in the widget to open the request form.

What happens next?

Once you have sent your support request, we'll get in touch with you by email directly.

Support scopes

Each plan has its support scope. When sending a request for a particular site, make sure you are currently on the site manager screen for that site, so the relevant scope is considered.